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Performance Improvement

FTI Consulting improves the efficiency and effectiveness of clients’ operations with a balanced approach, focused on increasing revenues and cutting costs. We help clients align business activities to the most critical priorities and strike a balance between short-term and long-term goals. Using external benchmarks and deploying best practices, we accelerate clients’ growth and increase effectiveness. Our systemic changes lead to sustainable results.

Our Service Offerings

Business Assets Optimisation

FTI Consulting performs a comprehensive review of clients’ asset portfolios, including customers, products and physical assets.  Our work helps clients preserve and improve profitability through the rationalisation and simplification of processes and capabilities.

Business Intelligence/Planning

FTI Consulting assists clients to develop processes to deliver and use business intelligence.  The services include:

  • Developing forecasts and scenarios
  • Providing financing strategies, budgets, models and analyses
  • Synthesising internal and external information into business intelligence
  • Developing management reporting tools such as key performance indicators

Merger Integration

We facilitate collaboration among the merger parties to perform rigorous analysis and create detailed process plans, integration parameters and timetables.  We achieve improvements in quality and speed of decision making by:

  • Assessing client project plans, benchmarks and timetables for feasibility
  • Working with executive management to keep integration on schedule
  • Analysing the functions and systems of both entities to determine best practices

Operations Improvement

We help clients reduce costs through plant consolidation, equipment strategies and improvements to systems, technology, yield management and energy consumption. These reductions and efficiencies are achieved by establishing performance measures and accountability.

Organisational Design & Optimisation

The organisational design and optimisation experts at FTI Consulting review functional strategies and implement best practices across the organisation.  This helps refine focus, reduce capability gaps, set objectives, streamline processes, enhance reporting protocols and lessen cost disparities for the short and long term.

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Programme Governance

Our experts help clients better manage large and complex enterprise-wide initiatives.  We introduce structure and practices that allow senior-level leadership, oversight and control to guide programmes to successful conclusions.

Revenue Management

We help clients balance the quantity and quality of revenues while cultivating the right customer base and generating profitable growth. This is done through the following core processes:

  • Understanding, acquiring, managing and growing the customer base
  • Assessing, developing and optimising product and market management
  • Defining, designing and managing new products

SG&A Optimisation

FTI Consulting works with clients to analyse the order-to-cash process, focusing on work value analysis, process flows, organisation structure and cost reviews. This allows us to:

  • Help clients understand how each cost center contributes to business value
  • Analyse value creation to determine the optimal resource allocation
  • Develop implementation plans that create more efficient operations

Supply Chain & Logistics Management

Supply chain management requires collaboration among multiple internal and external partners, who often are driven by different motives.  

Our team achieves coordination by:

  • Assessing the complete supply chain to prioritise and plan initiatives
  • Helping clients achieve continuous cost reductions with a more efficient flow of information and goods.
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Working Capital Management

By building streamlined processes for managing customers, operations and procurement, FTI Consulting reduces costs and improves the effectiveness of operations.  This increases working capital, which helps clients fund growth and weather downturns.  Key processes we focus on are:

  • Customer management: order to collect
  • Operations management: plan to deliver
  • Procurement management: order to pay
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Key Contacts

John Batchelor

Senior Managing Director

Mark Dewar

Senior Managing Director, Australia Leader

Vincent Fok

Senior Managing Director, Head of Asia Corporate Finance & Restructuring

Nick Gronow

Senior Managing Director